IT Onsite Support Engineer

Laptop/desktop maintenance, server monitoring and management, hardware installation (printer, scanner, etc.) virus and spyware removal and prevention (onsite or remotely) office setup/relocation, offsite data backup solutions, data backup and recovery

7×24 Monitoring and Availability

Call center management, APC netboz pods monitoring, Level2 call center support on phone.
IT equipment count and making inventory etc.

Computer Consultancy

Enterprise IT strategy and budgeting, computer systems installation, OS installation / re-installation, ICT technical support, third-party software support (Microsoft, Red Hat, Linux, Open Source, SAP Hana, VMware), IT equipment installation for labs, classes or business offices and lifecycle maintenance support

Network Management and Support

Wi-fi (access point) installation, wiring,  small or medium local network installation, router, modem or switch installation, security and network troubleshooting. (Layer 2 or Layer 3 configuration)

Phone Support

IP telephones, pbx, cabling, analog and digital phones, telephone switchboard technical support. ADSL, xDSL, vDSL MetroEthernet, DXX, Back to Back modem installation, configuration or planning.

Cyber Security Advisory

Data security and privacy, API security, enterprise application security, secure application development. Firewall installation, reporting, lawful logging (5651, KVKK, GPDR, ISO 27001, etc.)

IMAC

IT equipment Install, Move, Add & Change

Software and ERP support

License management, restaurant online order system (mobile, desktop, pos version). Software installation or troubleshooting. Data entry, stock checking on ERP, ERP process management

VIP IT services

Emergency IT requests / faults  (out of hours or in weekend) CIO or CTO assistance

Internet

Web and logo design, SEO, hosting and domain services, web page content creation, domain name expertise. Creative social media text editor support, video, product picture catalog or short film shooting