Outsourcing your IT management to EuclidIT will give you freedom to focus on your core competencies, increased productivity and most importantly peace of mind.
Our team, processes and tools cover the following:
IT Onsite Support Engineer
Laptop/desktop maintenance, server monitoring and management, hardware installation (printer, scanner, etc.) virus and spyware removal and prevention (onsite or remotely) office setup/relocation, offsite data backup solutions, data backup and recovery
7×24 Monitoring and Availability
Call center management, APC netboz pods monitoring, Level2 call center support on phone.
IT equipment count and making inventory etc.
Enterprise IT strategy and budgeting, computer systems installation, OS installation / re-installation, ICT technical support, third-party software support (Microsoft, Red Hat, Linux, Open Source, SAP Hana, VMware), IT equipment installation for labs, classes or business offices and lifecycle maintenance support
Network Management and Support
Wi-fi (access point) installation, wiring, small or medium local network installation, router, modem or switch installation, security and network troubleshooting. (Layer 2 or Layer 3 configuration)
IP telephones, pbx, cabling, analog and digital phones, telephone switchboard technical support. ADSL, xDSL, vDSL MetroEthernet, DXX, Back to Back modem installation, configuration or planning.
Cyber Security Advisory
Data security and privacy, API security, enterprise application security, secure application development. Firewall installation, reporting, lawful logging (5651, KVKK, GPDR, ISO 27001, etc.)
IT equipment Install, Move, Add & Change
Software and ERP support
License management, restaurant online order system (mobile, desktop, pos version). Software installation or troubleshooting. Data entry, stock checking on ERP, ERP process management
VIP IT services
Emergency IT requests / faults (out of hours or in weekend) CIO or CTO assistance
Web and logo design, SEO, hosting and domain services, web page content creation, domain name expertise. Creative social media text editor support, video, product picture catalog or short film shooting